Privacy Policy
Last Updated: April 17, 2025
This Privacy Policy describes the privacy practices of AppNation Yazılım Hiz. Tic. A.Ş. ("Arch App," "we," "us," or "our") in connection with the Arch mobile application (the "App").
Welcome to Arch App's Privacy Policy!
If you decide not to read this entire Privacy Policy, here are the key points about our privacy practices:
• Arch App is a home design app that allows users to redecorate their homes using ai technology.
• We process only the photos or videos you specifically select for editing within the App.
• We use third-party cloud services (such as Google Cloud Platform and Amazon Web Services) to process your selected images temporarily.
• Your selected photos/videos are temporarily cached in encrypted form and are automatically deleted within 24 to 48 hours after your last edit.
• We do not use your photos/videos for any purpose other than providing the App's editing features.
For more details, please read the full policy below.
1. Information We Collect
1.1. Photos & Videos You Select for Editing
When you use the App and choose images for editing, we temporarily cache them in encrypted form on our cloud servers to provide the editing functionality.
• We process only the specific photos/videos you choose to edit.
• We do not access your entire photo library even if you grant permission.
• Each photo/video is encrypted with a key stored locally on your device, meaning only your device can decrypt it.
• Metadata (such as location tags) attached to your photos/videos is automatically removed during processing.
• Photos/videos are retained in the cloud for a maximum of 24 to 48 hours before automatic deletion.
1.2. App Usage & Device Information
We collect certain non-photo data to improve and maintain the App, including:
• App usage details (e.g., features used, session duration, language preferences).
• Device information (e.g., device model, OS version, IP address, country location).
• Purchase history (if you subscribe to premium features, we receive confirmation from app stores but do not store payment details).
1.3. Contact Information
If you contact our support team, we may collect:
• Your name and email address.
• Details of your inquiry.
2. How We Use Your Information
2.1. To Provide the App's Features
• Process and edit your selected photos/videos.
• Enable cloud-based enhancements.
• Respond to your support requests.
2.2. To Improve the App
• Analyze usage trends to enhance performance.
• Troubleshoot technical issues.
2.3. For Security & Compliance
• Prevent fraud and unauthorized access.
• Comply with legal obligations.
2.4. Marketing & Analytics
• With your consent, we may use data for personalized promotions and analytics.
3. How We Share Your Information
• Cloud Providers: We use Google Cloud & AWS for temporary photo processing.
• Service Providers: Analytics, customer support, and infrastructure partners.
• Legal Compliance: If required by law (we cannot disclose encrypted photos/videos as we lack decryption keys).
We do not sell your personal data.
4. Your Choices
• Revoke Permissions: Adjust camera/photo access in device settings.
• Delete Cloud Data: Request early deletion of cached images via App settings.
• Opt Out of Marketing: Adjust preferences in the App or unsubscribe from emails.
If you are in the EU, UK, or California, you may have additional rights (access, correction, deletion). Contact us at [email protected] to exercise these rights.
5. Data Security & Retention
• Photos/videos are automatically deleted within 24-48 hours.
• Other data is retained only as long as necessary for App functionality or legal compliance.
• We implement encryption and security measures, but no system is 100% secure.
6. International Data Transfers
Data may be processed outside your country, but we ensure safeguards (e.g., Standard Contractual Clauses) are in place.
7. Children's Privacy
The App is not intended for users under 13 (or the legal age in your jurisdiction). Do not upload photos of children without parental consent.
8. Changes to This Policy
We may update this policy and will notify users of significant changes. Continued use of the App means you accept the updated terms.
9. Contact Us
For privacy-related questions, contact:
AppNation Yazılım Hiz. Tic. A.Ş.
Fulya Mah. Büyükdere Cad. Torun Center A Blok No: 88
Şişli, İstanbul, 34394
Email: [email protected]